Front desk and PMS
Support Slope and the venue’s operational flows. Map client records, reservations and dependencies; integrations require appropriate APIs, licences and authorisation.
INTELLOPE / IN PRACTICE
Less friction for staff.
More attention for guests.
Reception, dining, rooms and back office work better when processes and technology connect. Build a gradual improvement plan around seasonality, operations and existing systems.
Restaurant operations
iPratico and tools for front-of-house and daily operations. Validate configuration, connectivity and training against staff workflows.
Connected guest experience
Guest Wi-Fi, captive portals and controlled access. NOVUZA WiFi is the module in planning for connecting access with the guest relationship.
Hotel TV and communication
Compatible Hotel TV, Samsung LYNK Cloud, signage and LED walls. CosmoScreen is our project for coordinated content and screen management.
People and departments
Organisation, activities and communication with NOVUZA. Assess reception, housekeeping, maintenance and management needs against available modules.
Infrastructure and continuity
Separate technical networks, identities, backups and support. Plan updates and migrations around their effect on guests and operations.
How we work
Map operations
Front-desk, dining, maintenance and management roles.
Check integrations
Available APIs, licences, data sources and supplier ownership.
Test a pilot
Operational scenarios and staff acceptance before broader rollout.
Launch and support
Coordinated transition, documentation and agreed maintenance.
What is included
- Slope PMS and operational integrations
- iPratico and restaurant tools
- Guest Wi-Fi, Hotel TV and digital communication
- Smart access, technical networks and staff support
Specific integrations depend on vendor capabilities, agreements and licences. Guest and staff data access follows roles and purpose.
SCENARIO / DELIVERY
Example: a new service before the season
Prepare a pilot area, validate workflows with staff and agree the operational handover. The local contact knows how to report an issue and when to involve specialist support.
- 01Reception
- 02Stay
- 03Services
- 04Return
What you receive
- Process and system map
- Validated integration plan
- Pilot, testing and training
- Support ownership and communication
Useful questions
Must we replace our whole hotel system?
No. Start with the existing environment and decide what to retain, connect or change.
Can you work with our suppliers?
Yes. Agree contacts, interfaces, access and responsibilities for testing and operation.
LET’S BUILD WHAT’S NEXT
A specific challenge? Let’s start there.
We connect expertise, people and technology around your project.
CONTACT / INTELLOPE
Tell us what you need
Contact us about a project, a question or an IT issue.
Do not send passwords, access codes or sensitive data.
You can also email [email protected].